Massage Warehouse Comment - Product Update
NRG Karma Table Package
***Massage Warehouse Staff Review/Comment***
We’re listening. As some of you have noted, the standard headrests with plastic rods included with our NRG Chi and Karma tables did not meet your or Massage Warehouse standards. We addressed this issue and have secured a new headrest that does not use plastic rods. The new version features a sturdy all-aluminum frame and wood platform and the satisfaction rate with this version is very high. We’ve been shipping these headrests since September 2011.
If you have concerns, we want to hear from you. Please contact us at firstname.lastname@example.org or 800-910-9955. Have your customer number and original order number handy for faster service.
Massage and Spa Product Manager