We want you to be 100% satisfied. Our aim is to provide you with quality products at an affordable price. If an item does not meet your expectations, we'll gladly refund you money within 30 days after purchase. In order to keep our prices the lowest possible, some exceptions apply, including a 20% restocking fee applied after 30 days and 30% restocking fee applied after 60 days, should the item be in a usable condition. Please see our Returns section for detailed information.
We guarantee that every transaction is 100% secure.
This means you pay nothing if unauthorized charges are made to your credit or debit card as a result of shopping at Massage Warehouse.
We take all reasonable steps to protect our customers’ personal information against loss, misuse, and alteration.
We use encryption technology whenever receiving and transferring your personal information on our site. When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window (IE 7 Top next to the address bar). This icon indicates that your transaction session is secured through Secure Sockets Layer (SSL). If one of these icons does not appear, please contact us at 1-800-910-9955 to complete your purchase.