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| Shipping & Delivery |
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Shipping Rates United States North America International Oversized / Heavy Items Manufacturer Direct Shipping Shipping Rates For a domestic shipping estimate, please enter items in your shopping cart and use our Shipping Calculator. For international orders, please follow the instructions below. United States Your order will be shipped out of the warehouse within 48 hours of receipt Monday - Friday. Continental US FedEx Ground - Parcels reach most US destinations within 5 business days of shipment and includes tracking information. Depending on weather conditions and your location, your delivery may take slightly longer. We are not responsible for FedEx delays. Two Day FedEx - Your shipment is guaranteed by FedEx to arrive in 2 business days. Example: An order submitted Monday at 11:00 AM ET will arrive by Wednesday afternoon. Please note: This method requires signature confirmation. Standard Overnight - Your shipment is guaranteed by FedEx to arrive by 3:00 PM the next business day. Please note: This method requires signature confirmation. Priority Overnight - Your shipment is guaranteed by FedEx to arrive by 10:30 AM the next business day. Please note: This method requires signature confirmation. Saturday delivery - Saturday delivery is available using FedEx. Orders must be placed on the Friday before the desired delivery date. A $12.50 additional charge applies. Please phone in your order. Please note: This method requires signature confirmation. White Glove Service - We offer FedEx Signature Home Delivery, Evening Home Delivery and Appointment Home Delivery. Please call customer service for a custom quote. Common Carrier - Large quantity, pallet-size orders are available for special delivery. Please contact customer service for a custom quote. Post Office Box & APO/FPO We ship via United States Postal Service First-Class mail. A tracking number is not provided. Alaska / Hawaii Ship Method All parcels are shipped using FedEx Ground rates. North America Canada FedEx International Economy - 2-5 business days, depending on location. FedEx International Priority - 1-3 business days, depending on location. Brokerage is automatically calculated and included in the shipping cost. To receive a custom quote, please submit your order over the web. Our international customer service agent will then email a custom quote within 24 business hours. For more information, please contact: . Puerto Rico United States Parcel Service - Ships via first-class mail. FedEx International Economy - 2-5 business days, depending on location. FedEx International Priority - 1-3 business days, depending on location. Customs and duties are the responsibility of the customer. Virgin Islands Standard international rates apply. To receive a custom shipping quote, please submit your order over the web. Our international customer service agent will then email you a quote within 24 business hours. Customs and duties are the customer's responsibility. For more information, please contact: . International Your orders can be sent nearly anywhere in the world. To receive a custom international shipping quote, please submit your information to . Our international customer service agent will then email you a quote within 24 business hours. Customs and duties are the customer's responsibility. For more information, please contact: . Oversized / Heavy Items A fixed charge applies to oversized and overweight items such as massage tables, chairs, hydrocollators, massage stones. The shipping charge for most portable massage tables and chairs is $35 if shipped within the continental US. For a custom quote, place your items in your shopping cart and use the Shipping Calculator. Manufacturer Direct Shipping Products with an item status of "Standard" ship directly from the manufacturer. Except for custom massage tables, which may take up to 10 business days to produce and ship, most manufactures ship their product within 24 hours. Items are shipped via UPS or FedEx Ground. We can confirm the date the item was shipped and, upon request, provide you with tracking information. Please call our customer service number. |
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