This is more of a 2.5 star rating.
EarthLite Avila II™ Massage Chair Package Burgundy
For a product that boasts 'infinetly adjustable' you could image my disappointment that there are no seat height adjustments and the arm rest only has two functional positions and neither one of them have proven to be comfortable to my clients. Because of the lack of seat adjustments, clients don't always feel supported properly by the chest piece, no matter how we've tried to adjust it.
The narrow spacing of the supports that run under the seat make this a very 'wobbly' chair for deep tissue work and clients feel 'unsafe.'
The only thing that made me decide to give it 3 stars instead of 2 is the fact that the cusions are remarkably comfortable. I'm still on the fence of returning this chair and going through a different brand. :(