TABLE OF CONTENTS Spotlight 3 Lubricants 4 Aromatherapy 10 Massage Tools 12 Analgesics 13 Hot & Cold Therapy 14 Treatment Supplies 16 Linens 18 Waxing 20 Body Care 22 Esthetic Supplies 23 Skin Care 24 Apparel 26 Cleaning Supplies 27 Table Accessories 28 Massage & Spa Equipment 32 We understand your business. Our mission is to provide you with quality, professional products at a great price. If you find the same product for a lower price from any other company, we will refund/match you 110% of the difference. CUSTOMER SERVICE GUARANTEE Have a question, give us a call. Our friendly and knowledgeable customer service representatives are available 7 days a week via phone, email, and web chat. If an order does not meet your expectations, contact our customer care department and we’ll make it right. VISIT OUR WEBSITE FOR MORE BRANDS, SIZES AND SCENTS! POLICIES SHIPPING AND HANDLING POLICIES Please see our website (www.MassageWarehouse.com) for shipping policies. Shipping method is Ground, SmartPost or USPS (unless otherwise selected) to all destinations in the U.S. (including Alaska and Hawaii – rates may vary). Massage Warehouse reserves the right to choose the appropriate carrier based on customer needs, cost and delivery schedules. Certain products will incur additional shipping charges due to size, weight, or other unusual circumstances. RETURNS Massage Warehouse will exchange or refund you for the cost of product (customer is responsible for return shipping) for any item returned within 30 days from date of shipment. There will be a 20% restocking fee applied between 31-59 days. No returns will be accepted after 60 days. Return policies and restocking fees will vary for items shipped directly from the manufacturer. Exceptions to this return policy include custom-ordered items (for which no returns are accepted). All returns must be in original packaging, and in saleable condition. You must receive a Return Authorization Number (RA#) from Massage Warehouse prior to sending your return. Regardless of reason, all returns MUST be processed through customer Service. Items returned without a RA# printed on the outside of the shipping box will be returned to the customer and return shipping will be deducted from any final refund or credit. Non-Returnable Items: for obvious reasons, we cannot accept returns on opened products like oils, creams, lotions, personal care and hygiene products. Books, videos, CDs, DVDs, brochures and software are prohibited because of licensing. Returns on washed linens, worn clothing or used disposable garments will not be accepted. Special orders and custom built tables are non-returnable. PRICING Prices on our website and in this catalog are subject to change. Clearance items have limited quantities, sizes and colors, and may no longer be available. Though we do our best to avoid them, Massage Warehouse is not responsible for printing errors or other errors appearing in our catalog or website. 110% PRICE MATCH GUARANTEE If you find the same product for a lower price from any other company, we will refund/match you 110% of the difference. Offer is valid for 30 days from the date of purchase. Valid on orders shipped within the continental United States. Cannot price match against auction sites. IMPORTANT DISCLAIMER All products and risk of loss are FOB seller's warehouse. All shipping charges are the responsibility of the purchaser. Policies subject to change. To view a full listing of our policies, please visit www.MassageWarehouse.com. 2 | www.MassageWarehouse.com • 888.918.2253 PRICE MATCH GUARANTEE INDUSTRY KNOWLEDGE & SUPPORT Through financial support, dedic ted resources & proven expertise, we help our partners expand their reach so they can make a bigger impact in their mission. We value our relationships with the industry leaders. retail icon see section... icon tips/tricks icon visit us... icon
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