Massage Warehouse Ordering Policies - Pricing, Availability & Payment Options
General PoliciesPricing and Availability
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Pricing and Availability
All products are subject to availability and prior sale. All prices appearing in our catalogs or website are subject to change without prior notice. Though we do our best to avoid them Massage Warehouse is not responsible for printing errors or other errors appearing in our catalog or online. All orders are subject to acceptance by Massage Warehouse.
For your convenience Massage Warehouse offers several payment options including: Visa, MasterCard, American Express, Discover, PayPal and “net 30” billing with approved credit. Please note that we no longer accept prepaid cards. All payment methods will be charged upon placement of your order. If the order is cancelled or a product in your order is no longer available, a refund will be issued to that payment method, generally within 2 business days.
Late Fees and Charges
Accounts 30 days past due are subject to a finance charge of 1.5% per month which is an annual percentage rate of 18% or a minimum charge of $25 that will be applied to the unpaid balance.
If you need to cancel or amend your web order, please call as immediately as once your order is sent to our warehouse it is difficult to prevent shipment. If you decide to cancel your order after the deadline, we'll simply process your request as a return.
If a backorder causes your order to be sent in more than one shipment, we pick up the cost of ground shipping on all shipments following the original order (excluding international orders). All oversized item charges apply.
All custom orders are subject to the manufacturers terms and may cause a delay in shipping or additional, non-published fees.
Quantity price breaks may be available in addition to what's offered in our catalog and online. Please call us for more details.
Sale items have limited quantities, sizes and colors and may no longer be available.
We charge sales tax for shipments where required by law.
We ship most anywhere in the world. Web prices are in US currency. Please see International Shipping and Delivery for more information.
Gift Certificates are only available by calling 1-888-918-2253. You may redeem it over the phone or by mailing it with your order. Gift Certificates are available in any denomination.