Satisfaction Guarantee
We want you to be 100% satisfied. Our aim is to provide you with quality products at an affordable price. If an item does not meet your expectations, we'll gladly refund your money within 30 days after purchase. In order to keep our prices the lowest possible, some exceptions apply, including a 20% restocking fee applied after 30 days and 30% restocking fee applied after 60 days, should the item be in a usable condition. Please see our [1]Returns section for detailed information.
PRICE MATCH GUARANTEE
If you find the same product for a lower price from any other company, we will refund/match the difference. Offer is valid for 30 days from the date of purchase. Valid on orders shipped within the continental United States. Cannot price match against auction sites. Pricing match is based on competitor complying with Manufacturer’s Minimum Advertised Price (MAP) Policy. If a product is listed below “MAP” we may not be able to match that price. Vendor that we price match must have product available to purchase and not on backorder.
Science meets craftsmanship with the versatile, hand crafted ZG Dream™ Lounger from Living Earth Crafts. Designed for commercial spa use, the ZG Dream Lounger fuses the scientifically proven relaxation benefits of zero gravity positioning with LEC’s world renowned custom built craftsmanship. Your clients will experience life changing spinal decompression and muscle relaxation in the world’s most comfortable recliner. The versatile ZG Dream Lounger offers spas the ability to perform express treatments like facials, scalp treatments, and reflexology manicures and pedicures while the client is in zero gravity positioning.
LIFETIME LIMITED WARRANTY: Living Earth Crafts (LEC) offers an industry best warranty, worldwide, on all tables and accessories. We guarantee our table frames against defects in material and workmanship for as long as the original purchaser owns the table, or five years after the model is discontinued. Foam and upholstery covering are warranted for three years. Hydraulic systems, motors, controls and actuators are warranted for two years, including parts and labor. LEC’s warranty service for stationary tables is offered on-site, where feasible. Accessories and options are warranted for one year, unless otherwise noted. LEC may repair or replace defective components at our discretion. For factory repairs on portables, the customer is responsible for shipping costs associated with returning the product to the factory. LEC will return the warranted product, standard shipping pre-paid, to customers in the continental US. International customers are responsible for any applicable duties and taxes, as well as all shipping charges inbound and outbound. Normal wear and tear, and costs associated with maintenance procedures, and damage caused by accident, misuse, improper maintenance, harsh operating environments or neglect (which includes tears in the upholstery and damage caused by harsh chemical-based cleaners) are not covered under this warranty. All warranties are limited to repair or replacement, at LEC’s discretion, unless otherwise stated.
TO OBTAIN WARRANTY SERVICE: Please contact Living Earth Crafts at (800)358.8292 or (760)597.2155, or email us at [email protected]. Please have proof of purchase and the product serial number readily available to ensure expedited service.